Dear Valued Customer,
Handyman Connection of Mountain View is committed to providing the highest quality services to our customers. We know that our customers have a choice, and we are grateful for your continued partnership.
For the past several years, Handyman Connection of Mountain View has been absorbing processing and transaction fees related to payments made by credit card. Unfortunately, our costs for credit card acceptance have continued to rise. Credit card rates have continued to skyrocket over the last few years, and more and more credit cards are run with the card not present (phone transactions, etc.). “Card not present” transactions also increase the rate we are charged. The use of credit cards to pay bills has also increased significantly.
Effective April 1, 2023, we will begin adding a 3% convenience fee for all credit card payments. The fee with be added to payments made with Visa, Mastercard, American Express and Discover to offset the fees charged by the card companies. In accordance with credit card network rules, Handyman Connection of Mountain View cannot profit from this fee, and it does not exceed our expenses associated with accepting credit card payments.
Payments made by check, electronic payment (ACH/EFT), wire, or debit card will not be charged the convenience fee.
We thank you for your understanding as we implement this fee and offset some of the increased inflationary costs we are all incurring. We are happy to work with you on alternate payment options.
Sincerely,
George Brisker
Owner/President
Handyman Connection of Mountain View
gbrisker@handymanconnection.com
When it comes to your home improvement projects our craftsmen have the expertise to get the job done and done right. Each one of our craftsmen has years of experience and have all gone through a thorough background check. Handyman Connection of Mountain View's team of professionals is passionate about taking your home improvement dreams and making them a reality.
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While one of the tasks is unfinished while I am waiting on a part delivery, John was able to finish the other tasks on my list with competence.
May 18, 2023
John took good care of me and made sure everything was fully done to my satisfaction, and was even around the next day for a different job but touched up his work on his own time to make sure it was top tier quality. I appreciate that commitment to quality.
May 7, 2023
Was very professional.
May 4, 2023
Anthony was knowledgeable, pleasant, hard-working and responsive to my needs. The project was done within the timeframe and price quoted. I'm totally satisfied with the results and would recommend your company to anyone needing your services.
April 13, 2023
Andrew was terrific. He first came to see what needed to be done, then an estimate was sent. When he came to do the work he was prompt, efficient, his work was very professional and the quality was excellent!
March 28, 2023
We were VERY happy with the work Andrew (the handyman) provided. He was prompt, very knowledgeable, worked quickly and efficiently. The quality of his work was excellent! We did however have a problem with the customer service as far as being able to contact the company and to get prompt responses with accurate information. Monica, the office manager, seemed to never be available to answer our phone calls, our calls were not returned and the information we requested was not always interpreted correctly. Overall, we were happy with the work, but it took longer than it should have to communicate with them and to get the work set up to be done.
March 23, 2023
Francisco did a fantastic job repairing the drywall. The service was professional and the results were seamless.
February 13, 2023
They came and worked on the project we had and did a fabulous job. The guy was very professional and show me his work when he was done. They were on time and worked efficiently. Great job!
January 9, 2023
Have worked with Handyman Connection many times & extremely satisfied. From the phone call to them to showing up is very quick, but yesterday was a record, less than an hour (I am guessing they must have had another job in the Neighborhood and zipped on over at the and). I will continue to use them going forward!
December 31, 2022
The handyman was professional and able to respond to a change in instructions with no problem. I also like the tracker which lets the customer know when the handyman has nearly arrived at my home.
December 13, 2022
3002 Lawrence Expy
Santa Clara, CA 95051
License #1015011
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