Dear Valued Customer,
Handyman Connection of Mountain View is committed to providing the highest quality services to our customers. We know that our customers have a choice, and we are grateful for your continued partnership.
For the past several years, Handyman Connection of Mountain View has been absorbing processing and transaction fees related to payments made by credit card. Unfortunately, our costs for credit card acceptance have continued to rise. Credit card rates have continued to skyrocket over the last few years, and more and more credit cards are run with the card not present (phone transactions, etc.). “Card not present” transactions also increase the rate we are charged. The use of credit cards to pay bills has also increased significantly.
Effective April 1, 2023, we will begin adding a 3% convenience fee for all credit card payments. The fee with be added to payments made with Visa, Mastercard, American Express and Discover to offset the fees charged by the card companies. In accordance with credit card network rules, Handyman Connection of Mountain View cannot profit from this fee, and it does not exceed our expenses associated with accepting credit card payments.
Payments made by check, electronic payment (ACH/EFT), wire, or debit card will not be charged the convenience fee.
We thank you for your understanding as we implement this fee and offset some of the increased inflationary costs we are all incurring. We are happy to work with you on alternate payment options.
Handyman Connection of Mountain View
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